Effective Date: March 28, 2026
Welcome to Naibrly. These Terms of Service (“Terms”) govern your access to and use of the Naibrly platform, including our website and mobile applications (the “Platform”).
By accessing or using the Platform, you agree to be bound by these Terms.
Naibrly provides a platform that connects customers with independent service providers. Naibrly does not provide the services offered by service providers and is not a party to any agreement between customers and service providers.
Naibrly facilitates connections between customers and service providers, which may include:
Such facilitation does not constitute an endorsement, guarantee, or warranty of any service provider or the services they offer.
The Platform offers multiple ways to connect with service providers:
Service features, availability, and terms may vary and are subject to change.
Customers understand that any services they request or receive are provided directly by the service provider. Naibrly is not responsible for the performance, quality, safety, or legality of such services.
Service providers understand that use of the Platform does not guarantee that they will receive service requests or secure work.
Users access and use the Platform at their own discretion and risk and are responsible for complying with applicable laws.
You must be at least 18 years old to use the Platform.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
You agree to provide accurate and complete information and to keep your account information up to date.
Service providers available through the Platform are independent businesses and may employ their own personnel. They are not employees, agents, or representatives of Naibrly.
Service providers:
Naibrly does not control, and has no right to control, the services provided by service providers or the manner in which they are performed.
Naibrly does not guarantee:
All services are provided by independent service providers at your own risk.
Users are responsible for:
When a customer confirms a booking, certain information is shared with the selected service provider, including name, address, and contact details, to facilitate the service.
Payments are processed through third-party payment providers, such as Stripe.
Naibrly facilitates payments but is not a party to transactions between customers and service providers and does not control or guarantee payment outcomes.
Naibrly charges service providers fees for use of the Platform, which may include:
Commission fees apply only to the service amount and do not apply to taxes or customer tips.
All fees are non-refundable except where required by law.
Customers may provide optional tips to service providers. Naibrly does not charge fees on tips, and such amounts are passed through to providers.
Service providers are responsible for determining and fulfilling their tax obligations. Naibrly does not provide tax advice.
Service providers on Naibrly are independent businesses. Each provider may maintain their own policies regarding cancellations, refunds, warranties, and service guarantees. We encourage customers to confirm these policies directly with their provider before booking a service.
If you experience an issue with a service, we recommend first contacting your provider to seek resolution. If you are unable to resolve the matter directly, you may contact Naibrly support at support@naibrly.com, and we will make reasonable efforts to assist. However, Naibrly is not a party to the service agreement between customers and providers and cannot guarantee any particular outcome.
Naibrly reserves the right to suspend or restrict accounts that engage in patterns of disputed or fraudulent activity.
Naibrly may provide in-platform messaging tools. We are not responsible for communications or interactions that occur outside the Platform.
You agree not to:
The Platform includes content created and managed by users, including but not limited to profile photos, Nest names and descriptions, reviews, and messages.
Profile Photos. Profile photos are visible to other users of the Platform. You are responsible for ensuring that any photo you upload is appropriate and does not contain content that is defamatory, obscene, threatening, or that promotes hate, violence, or discrimination. Naibrly reserves the right to remove any profile photo that violates our policies, without prior notice.
Nests. Nests are community groups created and administered by Naibrly users, not by Naibrly employees or representatives. Naibrly does not endorse, verify, or guarantee the accuracy of Nest names, descriptions, or membership. We make reasonable efforts to ensure Nest content complies with our usage policies, and we may edit or remove Nest names, descriptions, or entire Nests without notice if they violate our policies.
Reporting. If you encounter any user-generated content that you believe violates our policies — including content that promotes hate, violence, discrimination, harassment, or that is otherwise inappropriate — please report it to us at support@naibrly.com. We will review all reports and take appropriate action.
Naibrly is not liable for user-generated content and does not guarantee that all such content will be monitored or reviewed.
We may suspend or terminate your access to the Platform at any time for violations of these Terms or for safety reasons.
The Platform is provided “as is” and “as available” without warranties of any kind.
To the maximum extent permitted by law, Naibrly is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform or interactions with other users.
You agree to indemnify and hold harmless Naibrly from any claims, damages, losses, or expenses arising out of:
We may modify these Terms from time to time. If we make material changes, we will provide notice through the Platform or other reasonable means.
Your continued use of the Platform after such changes constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact us at: contact@naibrly.com
Naibrly LLC
13300 Bothell Everett Hwy, Ste 303 #239
Mill Creek, WA 98012